House Rules
We kindly ask you to keep our studio rules in mind when visiting Ensō London. Please follow the arrow below for our general house keeping, and also here for Ensō House Terms & Conditions.
1
Please check-in with our studio managers when you arrive. We love to say hello!
2
Please be kind to everyone in the space. This is an inclusive and intergenerational community, and everyone is welcome.
3
Reservations are required.
4
We have a strict cancellation policy. We do not offer refunds on membership or half-day passes purchased. Please see here for our Cancellations & Refunds policy.
5
Please do not reserve your allocated day with other members or half-day pass attendees in groups larger than 4 people. This is a space for uninterrupted work and large groups will disrupt the nature of the environment.
6
Please do not bring food with you beyond snacks. There are many local cafes and restaurants, and we provide free tea and coffee during your visit with us.
7
Our studio is unfortunately not suitable for pets.
8
Please ensure that you take care of your personal belongings, because we cannot be held responsible for items that might get lost or stolen.
9
We reserve the right to ask members or guests to leave if they disregard any of the listed house rules or are in anyway disrespectful to Ensō House staff or other guests.
10
Please contact us at [email protected] should you have any questions.
Thank you for your understanding.